Terms of service

Last updated: November 2025

Welcome to Lemax London.
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase or using any part of our site.

1. Overview

This website is operated by Lemax London Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Lemax London. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service (“Terms”), including any additional policies referenced or linked herein.

If you do not agree to these Terms, you should not access the website or use our services.

2. Online Store Terms

  • You are at least the age of majority in your country or have permission from a parent or guardian.
  • You will not use our products for any unlawful or unauthorized purpose.
  • You will not transmit any viruses, malware, or code of a destructive nature.

Any breach of these Terms may result in immediate termination of your services.

3. Products and Services

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. All product descriptions, images, and pricing are subject to change without notice.

We make every effort to display our products as accurately as possible, but we cannot guarantee exact color accuracy due to varying device displays.

4. Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated. We reserve the right to modify prices at any time without notice.

Payments are processed securely via trusted third-party gateways such as Shopify Payments, PayPal, Apple Pay, and Google Pay.

You agree to provide current, complete, and accurate billing and account information for all purchases.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspicion of fraudulent activity.

If your order is canceled after payment, you will receive a full refund.

Customers may cancel orders within 2 hours of placing them by emailing Officiallemax21@gmail.com. Once processing or shipping begins, cancellations are no longer possible.

6. Shipping and Delivery

Shipping times vary based on location. While we make every effort to ensure timely delivery, Lemax London is not responsible for delays caused by courier issues, customs, or circumstances beyond our control.

For full details, please review our Shipping Policy.

7. Returns and Refunds

If you are not satisfied with your order, you may be eligible for a return or refund according to our policy. Please review our Return & Refund Policy for specific terms and instructions.

8. Accuracy of Information

We do our best to ensure that all information on this site is accurate, complete, and up to date. However, we are not responsible for any typographical errors, inaccuracies, or omissions in product descriptions, pricing, or availability.

We reserve the right to correct any errors or update information without prior notice.

9. Intellectual Property

All content on this website—including text, graphics, logos, images, and designs—is the exclusive property of Lemax London Ltd. and is protected by copyright and trademark laws.

You may not copy, reproduce, or exploit any part of our website or content without our express written permission.

10. Third-Party Tools and Links

Our website may include links to third-party websites or services that are not operated by Lemax London. We are not responsible for the content, privacy policies, or practices of third-party sites. Use of such links is at your own risk.

11. User Comments, Feedback, and Submissions

If you send us ideas, comments, or feedback (collectively “Submissions”), you agree that we may edit, copy, publish, and use them without restriction or compensation. We are under no obligation to maintain comments in confidence or respond to any submission.

12. Prohibited Uses

You are prohibited from using our site or its content for:

  • Unlawful purposes
  • Soliciting others to perform unlawful acts
  • Violating any international or local regulations
  • Infringing upon our intellectual property rights
  • Harassing, abusing, insulting, or discriminating against others
  • Uploading malicious code or spam
  • Collecting personal data without consent

Violation of these rules may result in termination of your access to our services.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our services will be uninterrupted, secure, or error-free. All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

In no case shall Lemax London, its directors, employees, or affiliates be liable for any indirect, incidental, or consequential damages resulting from your use of our site or products.

14. Indemnification

You agree to indemnify and hold harmless Lemax London, its affiliates, employees, and partners from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.

15. Governing Law

These Terms and any disputes shall be governed by and construed in accordance with the laws of the United Kingdom.

16. Changes to Terms of Service

We reserve the right to modify, update, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates. Your continued use of the site following any changes constitutes acceptance of those changes.

17. Contact Information

For any questions about these Terms of Service, please contact us at:

📧 Officiallemax21@gmail.com
📍 Lemax London Ltd.
95 Ballards Road, Dagenham, RM10 9AL, United Kingdom